![]() ![]() Experts say New York’s decentralized model, shared by only nine other states, is one underlying cause of the delays.Īnd it exacerbates what caseworkers describe as the biggest reason they’re struggling to keep up: there aren’t enough of them, and the acute lack of staff is fueling overwork and burnout. The dramatic divergences in performance between counties reflects the fact that each one administers its own social services. (New York City Mayor Eric Adams wants to send hundreds of asylum-seeking migrants to the two counties.) Neighboring Rockland County doesn’t do much better. In Orange County, where Garcia applied, more than half of applicants are left waiting past 30 days. In December of last year, the latest month for which New York Focus has data, the state’s 57 county social services offices outside New York City were illegally late in processing more than 11,000 food stamp claims - or one out of three open applications. But the problem extends across the state, where it has attracted little attention - in part because its scope has not previously been known. New York City is currently facing a lawsuit over its skyrocketing delays. Her youngest is three years old.Īcross the state, tens of thousands of New Yorkers who have applied for the federal Supplemental Nutrition Assistance Program ( SNAP), commonly known as food stamps, have had their benefits delayed for more than 30 days, in violation of federal law, documents obtained by New York Focus show.Īnd as pandemic-era policies that streamlined benefits application processes expire, the backlog could get worse. “Where am I going to get food for my kids?” she asked. She borrowed money throughout the fall and winter to pay for groceries, and the resulting pile of debt couldn’t come at a worse moment: She lost her longtime job as a receptionist in a dentist’s office when her boss retired last year. Then it transferred her to a new caseworker.įive months went by before the agency finally approved her new application - without making up for the lost time. Then it closed her case and asked her to submit a new application. The local social service agency lost her paperwork and told her to go to another office. Garcia applied to renew her food stamps last October. ORANGE COUNTY, NEW YORK - Alma Garcia, a 31-year-old mother of five in Middletown, called a cab she couldn’t afford to take her from one public benefits office to another, on the other side of the county.
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